Privacy policy

Privacy Policy

At Little Dog Co ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website littledogcopets.com and make purchases from our store.

Information We Collect

We collect information that you provide directly to us, including:

Personal Information: Name, email address, shipping and billing address, and payment information when you place an order.
Account Information: Email and password if you create an account.
Communication Data: Any information you provide when contacting our support team.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address and browser type
Device information and operating system
Pages visited and time spent on our site
Referring website or search terms

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Send order confirmations and shipping updates
Respond to your inquiries and provide customer support
Improve our website and product offerings
Send promotional communications (with your consent)
Prevent fraud and maintain security

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our store, including:

Payment processors (to complete transactions securely)
Shipping carriers (to deliver your orders)
Analytics providers (to understand site usage)
Email marketing platforms (with your consent)

These third parties are obligated to protect your information and use it only for the purposes we specify.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at contact@littledogcopets.com.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.